Christmas, Mother's Day, Valentine's Day, Birthday and other celebrations:

HOW FAR IN ADVANCE SHOULD I ORDER TO RECEIVE BEFORE CHRISTMAS OR OTHER HOLIDAYS?

Personalized Dreamcatchers: We recommend one month, remember that it is made by hand especially for your honoree and that during the month of December all transport companies suffer delays due to high demand. We cannot promise that they will arrive before the 24th if you do not place your order on time.
I can help you design the most suitable dream catcher for your needs! Send me an email to armonizar.art@gmail.com or a whatsapp ( ↙️ you have the direct in the lower left corner).

Dream catchers ready to shipp: Choose any of the ones in this section to receive it in 7 days!!! (take into account possible delays due to the high flow of packages in the weeks before Christmas) You have all the details in the descriptions of each product.

Gift wrapping and packaging:

CAN IT BE SENT AS A GIFT?

Yes! You can enter the honoree's address and full name. You can also send a phrase by email to armonizar.art@gmail.com that we will send you inside the printed package. All Dreamcatchers come with a very nice gift wrap (because even if you buy it for yourself, it's a self-gift, right?) and a booklet with the details of the meanings, legend of the dreamcatcher and stones included in the design. Please add your email and your phone to the order for the transport company and to receive all the data of the purchase and tracking of the shipment.

Shipment:

HOW LONG WILL IT TAKE TO RECEIVE MY DREAM CATCHER?

Shipments are taking 5 to 10 business days depending on the area

United States 5 business days
Europe: 5-7 business days
Rest of the world: 7 business days

Unfortunately, we cannot be held responsible for import duties or unexpected delays caused by customs or postal services.

We cannot deliver to POBOX mailboxes because it is private mail. Please provide your telephone number so that the transport company can contact you in case you are not at home.

HAS MY DREAM CATCHER BEEN SENT? I CAN'T FIND MY TRACKING NUMBER?

As soon as the order is shipped, we mark it as shipped and attach the tracking number to the order. As soon as the package enters your country, you can track it by clicking on the tracking number that we added to the order. Request help by mail to armonizar.art@gmail.com or a whatsapp ( ↙️ you have the direct in the lower left corner)

I DON'T LIKE THE DREAM CATCHER, CAN I RETURN IT?

If it is a personalized item, unfortunately not. But it never happened to us that someone does not like the dream catcher! They are all absolutely beautiful! If for any reason you don't like it, please send me an email to armonizar.art@gmail.com so we can fix it. We only make refunds in case of breakage or loss by the transport company and/or customs. In that case, the guarantee covers you, so we will offer to send you another one free of charge, if applicable.

Customization and measurement and color options:

CAN I DESIGN ANY OF THE DREAM CATCHERS IN THE CATALOG BUT IN ANOTHER SIZE?

Yes, send us an email to armonizar.art@gmail.com and we will prepare a quote for you so you can buy it, but first check the listing! if you have a dropdown of measures, those have no extra costs.

HOW TO CHOOSE THE RIGHT SIZE, MODEL, COLOR AND STONES FOR ME?

Our dream catchers are available in different models, material options and sizes, as well as color and stone combinations. To find the perfect option for you. You can send me an email to armonizar.art@gmail.com or a whatsapp ( ↙️ you have the direct in the lower left corner) so we can talk about your specific needs. Some published products offer color and measurement options in a drop-down menu.

I WOULD LIKE MY DREAM CATCHER TO HAVE SPECIFIC STONES FOR A HEALING I WANT TO PERFORM, BUT I DON'T KNOW MANY STONES AND I DON'T KNOW WHICH TO CHOOSE.

In that case, in the customization tell me for what specific need you want the stones and by message or mail then I can show you and tell you the different properties for you to choose from.

I also recommend that you read our stone guide 

WILL I RECEIVE THE DREAM CATCHER I SEE IN THE PHOTOS?

No, we work to order and we will do it in a few days as close as possible to the main photo of each ad (All the models you see in our store have already been sold!). Can customize feet and colors. Contact us if you don't see the colors you need. Please send photos from your surroundings.

Some of the materials may change slightly because they are extracted from nature and their availability varies depending on the year. But we always replace, in the case of not having, for another of equal or greater value and beauty. If you are not sure, the recommendation is that you request photos before sending, in an attached message you have known request.

❣️For bureaucratic and political reasons we cannot receive returns, so it is very important that you request the photos of your finished dream catcher by mail to: armonizar.art@gmail.com if you are not sure you will like it.