Yes, send us a message and we will prepare a quote and a list so you can buy it
Yes! You can clarify it in the order notes when making the purchase and enter the address of the recipient in the shipment. You can also include a phrase that we will send you inside the printed package.
Each listing has a color guide, the most requested. I recommend that you send us by message a photo of your environment or the objects with which you want to combine your dreamcatcher so that we can guide you and show you the most appropriate colors, we can use a combination that suits your environment and we have many shades.
In that case in the order notes, tell me for what specific need you want the stones and by message I can then show you and tell you the different properties so you can choose. We are holistic therapists and we can contribute some ideas.
Shipments are taking 7 to 10 business days depending on the area USA 5 - 7 business days Europe: 7 - 10 business days Rest of the world: 10 business days Unfortunately, we cannot take responsibility for import tariffs or unexpected delays caused by customs or postal services. We cannot deliver to mailboxes.
As soon as the order is dispatched, we mark it as shipped and attach the tracking number and you can track it from there. If you still can't find it or don't understand the tracking, just send us a message and we'll do it for you.
IF IT IS A CUSTOMIZED PRODUCT, SADLY NO. BUT YOU CAN REQUEST PHOTOS BEFORE THE SHIPMENT SO THAT YOU ARE SURE YOU LIKED IT AS IT WAS. CUSTOM PRODUCTS ARE SHIPPED ONLY IF WE ARE SURE YOU WILL LOVE IT. IF IT IS A PRODUCT CLOSEST TO THE PHOTOGRAPHY AND YOU DON'T LIKE IT FOR ANY REASON, PLEASE CONTACT US WITHIN 15 DAYS OF RECEIPT OF THE PACKAGE, WE CAN RETURN THE MONEY OR SEND ANOTHER, ACCORDING TO THE SITUATION, TOO RETURN IT. WE RECOMMEND PRIVATE MAILS.
Please inform us as soon as possible if you notice that you have entered the wrong address and we will do our best to help you. But please note that if the package has already been shipped and is returned due to wrong address, the buyer will pay the additional shipping costs.
YES! INTERNATIONAL, FOR THE MOMENT ONLY WESTERN UNION, SEND A MESSAGE TO REQUEST DATA FOR PAYMENT AFTER PURCHASE. PAYPAL OFFERS THE WORLD'S LARGEST VARIETY OF PAYMENT METHODS FOR EACH COUNTRY AND DOES NOT REQUIRE CREATING AN ACCOUNT. IF OUR PLATFORM DOES NOT OFFER YOU ALL THE PAYPAL OPTIONS, SEND US A MESSAGE SO THAT WE CAN SEND YOU A DIRECT LINK FROM OUR ACCOUNT, YOU WILL BE ABLE TO PAY IN YOUR LOCAL CURRENCY.
You can choose the color and size in the drop-down of each product. If it is not available, we can still do it. Send us a message with the measurements and colors that you would like for any of our designs, or we will advise you in this regard taking into account your particular needs.
SI! CON TODOS LOS MEDIOS DE PAGO NACIONALES. UTILIZA EL CUPON 🏷ARGENTINA 🏷 PARA ACCEDER A UN 40% DE DESCUENTO. ENVIANOS UN MENSAJE PARA MEDIOS DE PAGO NACIONALES 🙏
WE TRUST OUR DELIVERY SERVICE AND DELIVERY IS GUARANTEED. SEND US A PHOTO OF THE BOX AND THE DAMAGED PRODUCT SO WE CAN CLAIM. AS LONG AS WE WILL GIVE YOU BACK THE MONEY OR SEND YOU ANOTHER. WHAT YOU PREFER.